Recognition Highlights Dialpad's AI-Native Platform and Unified Approach to Customer Communications ...

The Federal Trade Commission and CVS Health have reached a proposed settlement over insulin pricing. On March 23, the FTC filed a joint motion to withdraw the matter with respect to Caremark and the ...

A viral TikTok is fueling backlash against telecom company Spectrum after a customer recorded a heated call with a retention agent who allegedly refused to cancel her service, berated her, and hung up ...

Prefer Newsweek on Google to see more of our trusted coverage when you search. Social Security recipients will soon see a change regarding customer service. As a consequence of the Department of ...

Cigna Corp's Express Scripts has settled the U.S. Federal Trade Commission's claims its insulin pricing practices violated antitrust and consumer protection laws, and agreed to changes aimed at ...

The Trump administration announced that the company, a pharmacy benefit manager, had agreed to make significant changes to its practices. By Rebecca Robbins and Reed Abelson The reporters have ...

Ed Silverman, a senior writer and Pharmalot columnist at STAT, has been covering the pharmaceutical industry for nearly three decades. He is also the author of the morning Pharmalittle newsletter and ...

The legislation will impose new restrictions on pharmacy benefit managers, giant companies like CVS Caremark, Optum Rx and Express Scripts that oversee prescription drug benefits. By Reed Abelson and ...

Ladies and gentlemen, thank you for standing by. Welcome to the American Express Q4 2025 Earnings Call. [Operator Instructions] As a reminder, today's call is being recorded. I would now like to turn ...

The FTC paused its administrative case against major pharmacy benefit managers, including Cigna's Express Scripts and Evernorth Health, staying proceedings and discovery deadlines until July 1 to ...

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. The Call Checker service comes as research from Nationwide ...