A 2025 study by JD Power found that GE has the best customer service experience out of all the major appliance brands. That matters a lot now, considering how features such as Wi-Fi and Bluetooth ...

Jason Rantala joined WCCO as a reporter in June 2023. He's a Minnesota native and is thrilled to be telling the stories of those in his hometown. After Xcel Energy worked to restore power to a ...

Abstract: In order to make power users feel more comfortable and better service, this paper proposes a power supply service state analysis model and its optimization method based on behavior test ...

The electric utility said it has long outgrown the aging Herbert Service Center in Duluth and is hoping to move its facilities to a plot of land north of the Duluth International Airport. Snow covers ...