You can’t design a system that works for everyone. Most organizations think they have a productivity problem. They don’t. They have a work design problem.

Let me ask you something: Have you ever been absolutely stuck on a problem at work? I mean, the kind of stuck where you keep trying the same thing over and over, just hoping for a different result? It ...

Reducing the workload on caregivers and staff needs to be the priority, says one health system leader. CEOs across the healthcare industry are losing sleep thinking of ways to alleviate workforce ...

Entrepreneurs who build successful businesses often possess a unique ability to see what others don't—the critical bottlenecks hiding in plain sight that create frustration, inefficiency, and lost ...

A global expert helping leaders lead strategic shifts. ​Recently, I was speaking with the chief of staff of an insurance ...

Imagine Jo: Everyone in Jo's life recognizes her as an outstanding problem solver. She's the type of person who seems capable of almost anything. Jo excels at intuitive problem-solving. Over her life, ...

I recently went to the Telluride Bluegrass Festival and it was one of the most joyful experiences of my life. I have wanted to go for all of the 30 years I knew it existed, but it is not an ...

What does it take to solve hard problems: There are 3 things essential to problem solving. The right paradigm: This is the most important part about problem solving. You need to approach the problems ...