Here's why most automation efforts fail — and what actually works.

Seeking efficiencies and streamlining operations, businesses have been turning to AI-based automation. As they pursue this, they need a way to look beyond their assumed processes to improve their ...

Process mining is now part of Microsoft’s process automation suite, giving you the KPIs and visualizations you need to identify bottlenecks in both manual workflows and software processes. Automating ...

When conducting process improvement, Root Cause Analysis is a physical, human-centric exercise. It involves stakeholders ...

Thirty years ago, when I studied industrial engineering, my professors drilled a fundamental principle of operational excellence into me: Never automate a bad process. Their logic was simple. By ...

Understanding what you will change is most important to achieve a long-lasting and successful robotic process automation transformation. There are three pillars that will be most impacted by the ...

An inside look at Microsoft’s Power Platform Process Advisor Your email has been sent Microsoft’s Power Platform suite of low- and no-code development tools are aimed at filling the “app gap”; those ...

All of us have found ourselves lost in our imaginations thinking about the possibilities of improvement that applying new technologies to processes in our organizations might bring. Applying new ...

In this episode of eSpeaks, Jennifer Margles, Director of Product Management at BMC Software, discusses the transition from traditional job scheduling to the era of the autonomous enterprise. eSpeaks’ ...

Automation can unlock major gains in efficiency and productivity, but only when it’s implemented thoughtfully and strategically. If companies rush to automate without fully understanding the processes ...

Paying for yet another software subscription might not seem like the ideal way to cut costs at your business. But the cost-benefit calculus changes fast when that subscription reduces the amount of ...