New research in Contemporary Economic Policy reveals that generative artificial intelligence tools like GitHub Copilot may ...

Following a one-year pilot project to explore the use of ChatGPT, Pennsylvania is ready to deploy AI tools to thousands of ...

Many contact center agents come, and then they go. It’s the nature of the role, especially for staff positions —job satisfaction is elusive and the work experience not to agents’ liking. For their ...

AI-powered quiz platforms are rapidly evolving from entertainment tools into adaptive learning systems that personalize education and workforce training. New technologies integrate generative AI, ...

Why fragmented workforce data systems leave agencies unprepared — and how integrated platforms change the equation.

Facing margin pressures, increased industry regulations and the need to enhance guest satisfaction to drive traffic, restaurant operators and executives from Pizza Hut, HMSHost and Stacked Restaurants ...

Database software giant Oracle Corp. said today it’s pushing even further into the healthcare industry, adding new workforce management capabilities to its Oracle Fusion Cloud Human Capital Management ...

Ascend Learning, a healthcare technology company, announced it has acquired Laudio, a healthcare management platform. The companies said Laudio will "enhance Ascend's suite of workforce management ...

A conversation with Babson professor Tom Davenport on the democratization of digital transformation. New AI technology enables anyone to become a programmer — opening doors to faster analytics and ...