In the June issue of the Harvard Business Review is an article by Alan Grant entitled, “How Customers Can Rally Your Troops”. In this article Grant argues that “End users can energize your workforce ...

The Bush administration should launch a governmentwide review of federal programs before outsourcing more jobs to the private sector, according to an expert on federal management. In a May 24 ...

SINGAPORE--The Singapore Computer Society (SCS) announced Thursday the launch of a new certification program for information technology outsourcing management. In a press statement, SCS said COMIT is ...

In the vibrant world of startups, the driving engines of innovative breakthroughs across various sectors, many challenges often emerge. These challenges include resource scarcity, fluctuating staff ...

In an effort to find the right mix of meetings management options to ensure high levels of service at a reasonable cost, insurance and financial services giant Nationwide last year outsourced to ...

When major platforms go down, the world notices. In February, for instance, a Cloudflare outage temporarily disrupted access to several major services, highlighting how a single infrastructure failure ...

Outsourcing began decades ago in the areas of trading and purchasing. In the last decade the practice in a big way moved to supply chain and value chain management. The new “smart outsourcing” focuses ...

The Internal Revenue Service has done an effective job in setting up a program for private sector companies to collect federal tax debts, according to a recent audit, but some members of Congress and ...

Knowing what to say and what to do to help support an employee who is returning to work after a disabling condition can be challenging. Clients say that managers often have trouble recognizing when ...

Outsourcing expert Ron Hira has called on Congress and the Obama administration to make immediate reforms to the H-1B visa program by eliminating loopholes that undercut American workers’ wages and ...

At one time it might have been surprising to find out that an Ambulatory Surgery Center (ASC) functioned without an in-house Sterile Processing Department (SPD). Today, it’s common to see centers ...